details are none of their business. If for whatever reason they are, I expect to know why and under whose authority. Also, although I informed the bank on at least two occasions that my address had changed and signed a form requesting the change be made, the address they had on file was the same address used when I opened the account nineteen years ago. Thus, when the Landmark Branch of TMB was closed, I was never informed. Some banks, like Bangkok Bank, will send an email. Apparently TMB does not.
What right does a bank have to know how much you earn per month or per year?
What information does a bank need to have and what is acceptable?
As foreigners, especially Americans, are we stuck? What's next?
At the very least, a customer of a bank should be given answers to why a policy is what it is. Bank employees should know why a document is required or they should be able to refer you to someone who can give you answers. Be prepared for some changes and headaches.
***Note - TMB is raising it's online transfer maximum from 50,000 to 500,000 per day.