To summarize the letter; foreigners who wish to continue to use Thai Military Bank's internet banking need to report in with documents stating they are a resident of Thailand. It seems that after June 27, those on a tourist visa will no longer be allowed to do their banking with Thai Military Bank online. So far the bank is stating accounts will not be closed but who knows how long it will be before foreign accounts start being closed. The old Thailand is long gone, for better or worse.
TMB Bank appreciates your trust in our TMB Internet Banking service and would like to inform you this important matters prior to the implementation of our newly developed Internet Banking, which will be introduced in July 2014.
According to our information, you have opened account with TMB without submitting the necessary documents to the bank in the account opening process. Our governing body requires that foreigners who open account with TMB must provide such documents to TMB Bank. Otherwise, the bank cannot provide customer with online banking service.
For our foreign customers residing in Thailand, please visit nearby TMB branch where you can request our staff to update your personal information to include necessary items. When the data is updated, you will be able to continue using TMB Internet Banking in the new form, which will be launched in July 2014.
We understand our foreign customers are staying in Thailand for various reasons. Please see the details of required documents that fit your status. Please contact our branch to update your information before 27 June 2014.
1. For Customer with Work Permit, please bring these items:
A) Your passport. (Branch staff will take care of making copies of certain page such as Visa page and immigration stamp page).
B) A copy of your Work Permit
2. For Customer with no Work Permit but possessing a visa for long-term stay:
You can bring your passport to branch but please make sure your visa is a type that allow for minimum stay of 9 months.
3. For Customer who is currently enrolled in academic institute and has no Work Permit.
A) Your passport.
B) A letter from your academic institute to certify your status as a student.
C) A copy of your student ID card.
Please DO NOT scan/attach your documents and reply to this e-Mail as it is against our security policy regarding confidentiality of customer's information.
For customers who cannot provide these documents or living outside of Thailand, your TMB Internet Banking User ID will not be able to login after the new TMB Internet Banking is introduced. However, please note that the termination of your Internet Banking' s User ID does not mean bank account closure. TMB Bank will not close or deactivate your account. Therefore even after your TMB Internet Banking service is terminated, you will still be able to withdraw your money at branch counter or ATM as usual.
Should you find it impossible to deliver TMB Bank with required Work Permit document, please take this time to manage your necessary transaction before 27 June 2014 to avoid unexpected difficulties.
TMB Bank realizes our compliance with regulations will be causing effect to our customers. Please accept our apology for this matter.
TMB Bank Public Company Limited